Frequently Asked Questions
These are common questions HR teams and applicants have about Cantaloupe AI—our capabilities, compliance, and more! If you don’t find what you’re looking for, feel free to email help@trycantaloupe.com.
Business Questions
How does Cantaloupe AI reduce early turnover in hospitality?
Cantaloupe AI conducts instant voice interviews for every applicant, analyzing personality traits, job fit, and early turnover risk based on real-time responses and hospitality-specific data.
What makes Cantaloupe AI different from a traditional Applicant Tracking System (ATS)?
Unlike traditional ATS platforms that rely on resumes, Cantaloupe AI pre-screens every candidate through AI-driven voice interviews, providing deep insights into compatibility, skills, and turnover risk before the first shift.
How quickly can we implement Cantaloupe AI in our hiring process?
Implementation is seamless and can be completed in a matter of days. Cantaloupe AI integrates with existing hiring workflows, allowing businesses to start screening applicants immediately.
What types of hospitality businesses benefit most from Cantaloupe AI?
Cantaloupe AI is designed for mid-to-large upscale and luxury hotels, as well as multi-location restaurant groups, where high employee turnover and lengthy screening processes create operational challenges.
Technical Questions
How does Cantaloupe AI’s AI-powered voice screening work?
Cantaloupe AI uses natural language processing (NLP) and predictive analytics to assess candidate responses in real-time, evaluating personality traits, job fit, and early turnover risk based on industry-specific data.
Does Cantaloupe AI integrate with existing Applicant Tracking Systems (ATS)?
Yes, Cantaloupe AI seamlessly integrates with over 45 ATS platforms, allowing hiring teams to incorporate AI-driven screening without disrupting their current workflows.
What are the technical requirements for using Cantaloupe AI?
Cantaloupe AI is a cloud-based platform that requires minimal setup. It can be accessed via any web browser and integrates via API or direct ATS plug-ins for seamless functionality.
Can I use Cantaloupe AI across various different business brands or locations?
Yes, Cantaloupe AI allows HR Decision Makers accross all units and locations to be a part of the screening proccess. So long as proper credentials are offered!
Information Security
How does Cantaloupe AI ensure the security of applicant data?
Cantaloupe AI employs end-to-end encryption, secure cloud storage, and access controls to protect sensitive applicant information. The platform is compliant with major data privacy regulations, including CCPA and GDPR (where applicable).
Does Cantaloupe AI use or store biometric data from voice interviews?
No, Cantaloupe AI does not collect or store biometric data. The AI analyzes speech patterns and responses for hiring insights but does not retain identifiable voice prints or biometric markers.
How does Cantaloupe AI prevent bias in AI-driven hiring?
Cantaloupe AI is built with fairness-first AI principles, using diverse training data and bias-mitigation techniques to ensure fair, equitable candidate evaluations based on job-related factors—not demographic characteristics.
Can businesses control or customize AI decision-making in Cantaloupe AI?
Yes, Cantaloupe AI allows businesses to customize role-specific criteria, adjust hiring benchmarks, and review AI-generated insights, ensuring that hiring decisions align with their specific needs and compliance standards.
2024 | Cantaloupe AI | New Orleans, LA