Assistant Manager

Lenwich Upper West 83rd St

Part of Lenwich

New York, NYPosted 11 hours ago$18.00 - $24.50/hour + tips

Full-time

About the Role

Join our Upper West Side team at Lenwich, where we've been serving NYC's heroes since 1989! We're seeking a passionate Assistant Manager who embodies our "Family, Friends, and Food" philosophy. You'll help lead our fast-paced sandwich shop, ensuring every customer receives a hero-sized experience while supporting our team of sandwich artists in crafting the ultimate NYC sandwiches.

What you'll do

• Support daily store operations including opening, closing, cash handling, and shift oversight
• Lead and coach team members to deliver fast, friendly, accurate service during peak rushes
• Maintain Lenwich quality standards for food prep, order accuracy, cleanliness, and safety
• Assist with scheduling, inventory checks, and ensuring proper staffing throughout the day
• Resolve guest issues quickly while creating a warm, welcoming environment for all customers

What we're looking for

• Experience supervising a small team in food service, QSR, or hospitality
• Ability to thrive in a high volume, fast paced environment
• Strong communication skills with a focus on teamwork and customer satisfaction
• Reliable, organized, and comfortable handling cash and basic reporting
• Ability to stand for extended periods and lift up to 25 pounds

Nice to have

Prior experience in a New York style deli or sandwich shop
• Basic knowledge of inventory management or scheduling tools
• Food safety certification (ServSafe or equivalent)
• Experience training new team members
• Multilingual communication skills (Spanish is especially helpful)

Work Schedule

Monday - Saturday

Morning (6AM - 12PM)Afternoon (12PM - 6PM)

Weekdays

Evening (6PM - 12AM)

Job Details

Job TypeFull-time

Schedule

Mon-Sat:

Morning, Afternoon

Weekdays:

Evening

Salary$18.00 - $24.50/hour

With tips$23.00 - $29.50/hour

Ready to apply?