Cantaloupe

Manager, Extended Stay Operations

Wyndham Boca Raton

Part of Wyndham Boca Ratorn
Boca Raton, FLPosted 3 days ago$75,000 - $95,000/year
Full-timeIntermediate

About the Role

Wyndham Hotels & Resorts is seeking a passionate Manager of Extended Stay Operations to join our remote team in Texas. In this pivotal role, you will be responsible for ensuring operational excellence across a dynamic portfolio of extended-stay hotels. You will be the primary point of contact for our developers, owners, and hotel staff, guiding them in leveraging WHR programs and services to drive revenue and enhance guest satisfaction. Your expertise in the extended-stay segment will be vital as you work collaboratively with various stakeholders to recommend improvements, resolve operational challenges, and support the overall growth of our extended-stay brand. As a Manager of Extended Stay Operations, you will engage in extensive travel to provide on-site support during hotel openings and ongoing operations. You will be instrumental in training hotel teams to optimize occupancy levels and foster high-quality performance. This role requires a deep understanding of market conditions, excellent communication skills, and a proactive approach to problem-solving. Join us at Wyndham Hotels & Resorts and help us fulfill our mission to make hotel travel accessible for everyone while enjoying a culture that values integrity, accountability, and inclusivity.

What you'll do

  • Manage a dynamic portfolio of extended-stay hotels
  • Provide operational support from contract execution through hotel opening
  • Drive occupancy levels by training hotel teams on WHR tools
  • Support revenue generation and growth initiatives
  • Guide hotel teams towards improved customer satisfaction metrics
  • Build relationships with key influencers within the management company
  • Recommend decisions impacting financial goals and hotel operations

What we're looking for

  • Deep understanding of the extended-stay hotel segment
  • Proficient in data analysis and organization
  • Strong influencing skills for operational results
  • Effective communication up the internal chain
  • Ability to manage conflict and difficult conversations

Nice to have

  • Experience with Salesforce and Microsoft Suite
  • Portfolio management experience
  • Industry certifications related to hospitality

Work Schedule

Every day
Morning (6AM - 12PM)Afternoon (12PM - 6PM)Evening (6PM - 12AM)

Ready to apply?

Job TypeFull-time
ExperienceIntermediate
Schedule
Every day:
Morning, Afternoon, Evening
Salary$75,000 - 95,000/year